“It disarms when they arrive, arms when they leave, and sends you a quick notification so you don't miss a thing.”. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background. Anthony Karcz. Troubleshooting; Need more help? Come and go freely without keypads, codes, or false alarms. I installed my ecobee 2 more than 3 years ago. Get in touch with our support team. Why do I need a payment method to start my trial? On the right appears a woman’s hands as she scrolls on a smartphone while holding a tote bag from her position on the lawn. ", "If you’re a fan of the ecobee4 over the Nest Thermostat, but are on a budget, the ecobee3 lite is a good alternative to the company’s flagship model.". We tested this with the dog in the house and the comings and goings of our kids. A red brick house fills the center of the screen. “We’d love to call it magic, but it just feels like it.”. The words ‘your motion detector’ appear to the right of the new arrival. Your subscription is associated with a Home for which you are an Owner. The trial is for one (1) month. Our extended tier offers video storage for unlimited cameras for $10/month. The ‘armed’ phone screen on the right switches back to ‘disarmed’ with the ‘X’ on a forest green background as the woman returns to the hallway to pick up a forgotten umbrella. The mother sits up in bed, checking her phone. Autopilot and ecobee Haven; Activity Feed and Monitoring & Motion Feeds; Smart Home Integrations. You’ll receive an email at the start and at the end of your trial. IN-STORE 0 IN STOCK at Fort Frances, ON (as of 2:02 PM) Check other stores There is no inventory available at this time. You can choose which tier you want your trial at, and it will auto-renew on that tier once your trial ends. “A quiet guest that automatically arms your home the moment you step outside.”. It is the same couch that the dog was on. What happens to events detected by my camera if I have an Essential Subscription and I am not subscribed? The Smart Thermostat returns beside the SmartCamera and above the SmartSensor, and the contact sensor is replaced with the word ‘This’ with white text on a blue background. A close-up of the inside of the front door appears in the top left corner, showing the contact sensor adjoining the door and the frame. The Ecobee SmartCamera is a great addition for those already invested in the Ecobee ecosystem such as one of their smart thermostats. An ecobee contact sensor rests on the door and on the door frame. Your family’s phones are recognized by the system using Wi-Fi and geofencing technology, so you’ll never set off the alarm. The home monitoring service that enhances ecobee devices from $5/month. If you cancel, you can … How do I buy a subscription to ecobee Haven? Please note that once a cancellation is processed, your subscriptions will continue to function until the end of your term. Both products hook up to sensors you can scatter all around your home, and both can act as the hub for a self-monitored household protection system—provided you are willing to pay out both $5 or $10 per thirty day period for Ecobee’s Haven provider. You won’t be charged during your free trial and may cancel anytime. The ecobee Haven solution helps you see right in the app whether a door or window is closed too. On the right side of the screen in a separate frame the mother is looking down at her phone, scrolling through information. The Haven subscription applies to all non-camera devices in your home, and we have different tiers available depending on how many cameras you want clip storage for in the cloud. “Haven home monitoring: for everything happening at home.”. Your entry detector.”. It is priced at $279. 3. All you need is a SmartThermostat or SmartCamera. “Haven keeps things seamless for friends and family as well.”. The only downside is that there isn’t any free video history forcing users into getting a Haven subscription which is … ", "SmartCamera, SmartSensor for doors and windows, and Haven… are thoughtfully designed, and provide multiple functions in fewer devices. Customers can learn more about our Haven subscription offering at ecobee.com/haven, which links to subscribe.ecobee.com where they can log in with their ecobee credentials and sign up. Forgot your wallet? It appears to be a way for ecobee to automatically set up home automations and features. ‘Polite’ flashes onto the screen in forest green writing on a light blue background. The words ‘How does this work?’ appear in midnight blue on a pink background. On the left half of the screen the woman is leaving through the black front door in the daytime. You won’t be charged until your free trial ends, at which point your service will continue uninterrupted. Store options: Fort Frances, ON-1000 King's Highway, ON P9A 2X6. Tap/click into your Haven subscription and select. Need more help? A contact sensor pair product shot appears in the bottom right of the slowly-filling grid, below the words ‘your entry detector’. phone. What happens to my account and devices if I cancel a subscription? ‘Wi-Fi’ appears in forest green text on a light blue background. The ecobee mobile app is simply an extension of this experience. I purchased all the cameras and sensors I needed, and then was offered a promo for this two pack after signing up with monthly monitoring. Ecobee also offers a one month free trial to new subscribers. Subscriptions cannot be transferred between Homes, but you can unsubscribe a Home or subscribe a new Home at any time. Save up to $80 on smart cameras and thermostats. You automatically receive a notification on your phone. The camera is a sleek oblong soft-cornered rectangle with a lens in the center. “In short, Haven makes your smart home, a safer home.”. Essential Subscription - One (1) camera seat, Extended Subscription - Unlimited cameras. The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background. “SmartCamera, with its 180 degree field of view, automatically pans and zooms to keep action in the center of the frame, while 14-day video storage ensures you can keep track of your most rebellious family members.”. App still says low battery. “Haven is smart enough to recognize it’s you,”, “And SmartCamera is too: it’ll switch off the moment you get home.”. The soft green light in the top of the SmartCamera is on, and then turns off. Haven adds 14-day video storage to your SmartCamera with voice control2, giving you confidence and assurance so you won't miss a thing. We update the app regularly to ensure the best experience for you. Meanwhile, the Total Home Comfort and Security Bundle includes all that plus an Ecobee … SmartBuildings: Self Serve at sb.ecobee.com under Account. ‘Alexa’ appears in forest green on a pale blue background, and is followed quickly by the words ‘arm Haven.’ All of this appears in quotation marks. “This is a SmartSensor. With SmartCamera, all of your video is encrypted and securely processed on-device without being uploaded to the cloud. * $5/month on Essential tier and $10/month on Extended tier after free trial. Six rectangular frames appear on the forest green background forming a grid. Can I cancel ecobee Haven during the trial period? “This is a SmartSensor for doors and windows. The background is also midnight blue, and light blue circles radiate out from the phone drawing to the outside of the screen. Sun streams in from the drapes onto the plant on the bedside table. ‎An ecobee home learns and adapts based on your needs, behaviours and preferences, offering comfort when you're there, and peace of mind when you're away. So how does the ecobee app do when pressed into service as the front-end for a home monitoring system? In the dark his hand appears in a new frame as he arms Haven with his phone. With Haven, your account is kept secure with two factor authentication, and non-family members can’t disarm your home. Get in touch with our support team. Go to subscribe.ecobee.com in a browser, or Account tab > Subscriptions on Android; Tap/click into your Haven subscription and select Update Plan; Checkout with the new plan . For example, if you signed up on March 6, the free trial would automatically turn into a paid subscription on May 6. Please note you MUST have an Ecobee thermostat and have signed up for the Haven monthly monitoring for these to work. You may cancel your free trial any time before it ends. Combine with SmartThermostat, SmartCamera, and Ecobee Haven for whole home comfort and peace of mind; $99.99. Learn more about how ecobee protects your privacy. The two storey house has shrubs in front of the first floor windows, flanking a black door that is four stairs above the rich green lawn. If your camera has an Essential subscription, your clips will be stored in the cloud. You can upgrade or downgrade your tier at any time. There is an ecobee SmartCamera on the wooden table above and behind the dog. Does the subscription apply to all devices in my account? The dog sits on the white couch in the bottom left frame. Login to your Haven account at subscribe.ecobee.com Select Account and billing --> Haven Essential --> Cancel Subscription I don't know why I still have 46 days trial left.
Learn how to get your new ecobee Thermostat up and running. Will my subscription be tied to the Home that I’m an Owner of? The Smart Camera product shot appears in the top right of the shot, filling out the grid. I thought the alerts were timely and the sensors were spot on when the doors opened. ‘No keypads.’ appears in forest green writing on a light blue background. There will also be links in the Android app that lead to subscribe.ecobee.com. The father is eating popcorn while watching TV in the bottom right frame. The bottom middle frame features a teen holding a basketball and opening the door as he prepares to leave the house. The word ‘This’ appears in the place of the Smart Thermostat, with white text on a blue background. ‘No countdowns.’ quickly replaces ‘no keypads’ in the same forest green on light blue. The screen has an ‘X’ symbol above the word ‘Disarmed’. “If you're turning in for the night, you can arm your home through the ecobee app, or you can use your voice to communicate with Haven. “With Haven, your home stays safe, and you stay in the know, no matter where you are.”. As she checks the temperature of the nursery, the right side of the screen shows that room with a close-up of the bassinet beside a bedside table upon which sits a globe and a Smart Sensor. “This is a SmartThermostat. The Haven Essential plan is $ 5 per month and supports a single camera with 14 days of video history. eco+ is a free upgrade now available to all ecobee customers using the SmartThermostat with voice control, ecobee3 lite, ecobee4, or ecobee3. Data privacy and security is at the heart of all ecobee products and services. The mother appears in a separate frame to the right as she looks down at her phone. What happens if I subscribe during my free trial. Learn more about how ecobee protects your privacy. The ecobee Alert screen. Ecobee also launched ecobee Haven, which is a subscription home monitoring system. Have multiple SmartCameras? The final piece of the puzzle is the ecobee app itself. To cancel though you must go to the Ecobee website, use the support link, and search cancel. The bottom left frame has a small dog on a white couch in the afternoon. The ecobee Home Security Bundle which includes the all new ecobee Home Security Bundle which includes the all new ecobee SmartCamera with voice control, SmartSensor, and SmartSensor for doors and windows. This Eco+ thing they have forced on us is awful. Ecobee Haven is a security platform that Ecobee is developing but it is not a security system. The top left features a young girl reading a picture book while wearing headphones and sitting on a bed in a brightly lit bedroom. 2. The SmartThermostat is armed for the evening in the top right frame. The words ‘Introducing ecobee Haven’ appear in pale blue text on a forest green background. In the middle of a dark blue background the mother is sleeping on a bed at night and the father arrives in his pajamas to turn off the bedside lamp. How to Arm/Disarm your Home with Amazon Alexa; Troubleshooting. The dark blue background is split into four quadrants, the bottom left of which is replaced by the mother asleep in the dark in her bed with her phone on the bedside table. Recently, I added several ecobee devices to my home to create my very own ecobee Haven and to make my home life simpler with ecobee. This self-sufficient home security system arms and disarms itself automatically, when you pay for a Haven … “Tucked in, you’ll feel at ease knowing that both Smart Sensor for doors and windows or SmartSensor will send you an alert the moment entry or motion is detected.”. Ecobee review: A Haven subscription is a must with this home security bundle. The screen splits into six frames as in the beginning of the video, only this time it is on a blue background. Yes, there is. Can I cancel ecobee Haven during the trial period? No commitment. As he opens the black front door, the contact sensor in the top left frame lights up briefly and the mother sleeping wakes up to a notification on her phone. “If you’re thinking: ‘how does this work?’”. Customers can learn more about our Haven subscription offering at. Receive a notification the moment a family member enters the home and automatically disarms the system. A notification text appears in a drawn bubble emerging from her phone. Yes, you may cancel anytime during your free two months without incurring a charge. If so, can I change which Home is subscribed? The camera follows the teen and zooms in on him as he makes his escape through the hallway. If I wanted it to be 79 degrees, I would have programmed it be 79 degrees. It’s midmorning on an overcast spring day. The initial shot of the house again fills the screen. In a frame to the left of the house a camera angle follows a small grey dog as it leaves through an open door into the sunlight. What happens to my account and devices if I cancel a subscription? The mother sleeps in her bed in the top middle frame. The screen reads ‘Smart that makes a difference.’ in light blue writing on a forest green background. The words ‘ecobee Smart Home’ appear white on the dark blue background. Rest assured that your children made it home when you’re away. An Activity Alert appears from the ecobee app, saying ‘Monitoring was automatically set to Disarmed by Jelani’. I have it set at the minimum setting and the bedroom is still too warm every night now. There is no monitoring available nor do there seem to be any plans to offer this. “And now that you’re awake, app open, dust settled, you can do one last check of the temperature without waking the baby, and you can both sleep, undisturbed.”. Your motion detector.”. - Monitor entryways, windows, drawers, and cabinets with intelligent alerts. Return to the door, hallway, and living room image. The teenage son is leaving with his basketball in the middle bottom frame. ‘Geofencing’ replaces ‘Wi-Fi’ in the same forest green on light blue. Instead of just On/Auto the quick menu now gives the option of - 15, 30, 45 minutes, 1 hour, 2 hours, indefinite. The top right frame has an armed ecobee SmartThermostat displaying the temperature in a dark room on a white wall. Quite well, in fact. The SmartCamera stands on the kitchen table in a frame on the left. The words are replaced by a floating image of the small white sensor directly below the thermostat shot. While using the app, I subscribed to Haven for the 14 -30-day free trial. Get everything you need and save money with the Home Security Bundle. Each home requires its own subscription. Disarm remotely to allow access to trusted guests. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. From here we can see the hallway with an umbrella in a white wicker basket. “And this is a SmartCamera, your extra set of eyes.”. The image of the SmartCamera is back in the top right corner and the Smart Sensor and Contact Sensor remain. An image of the front of the house appears on the left side of forest green background on the same overcast day. You can even arm and disarm the system using your voice. He is putting down a basketball and they put down their school bags. The black front door with contact sensors opens back into the white hallway revealing the teenage son and young daughter standing on the welcome mat, looking in. I haven’t used the Nest app since I abandoned their platform, but it has only two out of five stars in the App Store. “Haven knows that control is important too.”. - Keep track of the comings and goings in your home with ecobee Haven, our smart home monitoring solution. How much does the subscription cost and how often will I be billed? SmartSensor for doors and windows can easily be placed on the important entryways to your home and will notify you if they are opened unexpectedly. Come and go freely without codes, keypads, or false alarms, Feel assured when family members arrive or leave, See the full story with 14-day video history. She picks up the ball and hands it to him as they walk into a cloudy afternoon. ‘A seamless experience.’ appears in bold below ‘Haven’ in the same light blue writing. The last 14 days of video clips will be available in the cloud but new clips will not be added anymore. Ecobee doesn’t offer professional monitoring (yet) and you have to pay for the company’s optional Haven subscription service to use the auto-arm/disarm feature called Autopilot, as well as access the camera’s 14-day video clip storage in the Ecobee app. Doing this will provide you the email request address. ‘A seamless experience.’ appears in bold below ‘Haven’ in the same light blue writing. This can be confusing because Ecobee Haven allows users to “Arm” and “Disarm” the system that is not really giving you any additional security. It cant be turned off completely. We ask for a payment method so that you will not experience an interruption in service at the end of your free month. Main screen will also show exactly at what time that countdown timer will end and gives the option for a quick cancel. The trial includes the full benefits from the Essential or Extended tier, depending on what you have selected. Disarm the system below ‘ Haven ’ in the center can choose which you. 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