User's recommendation: Don’t purchase any Lane Furniture. implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under state law, are limited in duration to the warranty period and no warranties apply after that period. To recover your password please fill in your email address. Lane recliner repairs – Useful tips and information ... A warranty can come in handy, too. Really needs to be some GOVERMENT intervention for consumers. I don't care whether I am contacted by Lane furniture. We caution consumers against improper cleaning, application of chemical products or protective coatings, and exposure to sunlight, bright lights or extreme heat or cold. This situation was so intolerable, we had to sue both Carolina Factory and Lane Furniture in Small Claims Court in Pasco County in order to get their attention. Both sides of reclining mechanism on love seat broke within 16 months. The first one was with in warranty and now the second one is broke. Frames A Limited Lifetime Warranty applies to all hardwood and plywood frames that are used in United Furniture Industries products. Cost for shipping and installation are not covered by this warranty. It’s stamped clearly on the back, a black cabinet with 2 doors and on doors, 2 gold colored plaques of horses. We bought a Lane Furniture couch in August, the wood frame broke the first time the couch was sat on. Implied Warranty of Merchantability: Under the implied warranty of merchantability, the merchandise must do what it was designed to do with reasonable safety, efficiency and ease, and for at least a reasonable period of time. Lane offer a warranty on all of their products to guarantee the workmanship and manufacturing of each element within their sofas and recliners. If I had a second chance I would have walked away. Sleeper Mechanisms & Mattresses The Sleeper Mechanisms and Mattresses are warranted for one-year from the date of purchase to be free of defects in workmanship and materials. I have had much better service out of Broyhill....almost 20 years and I never had an issue....I still have a Broyhill chair that's 10 years old and no problems. Leather All Leather products are warranted for one-year from the date of purchase against seam slippage and cracking. You have made an investment in lasting quality, comfort and innovation that will bring years of enjoyment. About Search Results. Under this warranty United Furniture Industries, Inc's obligation is limited to repairing or replacing any parts or parts covered under this warranty. All Lane wood products purchased prior to October 1, 2014 were covered by a one (1) year warranty, which has now expired. Broyhill has been designing high-quality furniture trusted by families for over 100 years. Thank You for Your Reply! Motion furniture has many moving parts; be aware of those around you. This Warranty does not apply to conditions caused by physical damage, improper use or normal wear and tear after the original sale. Our PO was 197724. We bought the set because we liked the style, and knew the name. High end low quality. All the other parts have a 1 to 5 year warranty. We have been trying to get Lane to honor their warranty ever since! Enjoy Free and Fast Shipping on most stuff, even big stuff! During the warranty, we contacted both Carolina Factory and Lane Furniture and were unable to obtain any warranty service. For service under this warranty, contact your Lane Venture Retailer from whom you purchased the product. Contacted customer service to find out warranty was only a year. If any model or sample is shown to the purchaser, such model or sample is used merely to illustrate the general type and quality of goods, and not to represent that goods supplied to the purchaser will necessarily conform in all aspects to the sample or model. Read customer reviews and common Questions and Answers for Lane Furniture Part #: 4204 on this page. Casual styling with angled tracked arms, exposed corner block feet, foam core cushions and a neutral leather look fabric bring updated sophistication to … All warranties apply only under conditions of normal residential usage in a climate-controlled environment. You can find contact details for Lane Home Furniture above.. ComplaintsBoard.com is an independent complaint resolution platform that has … For upholstered products purchased prior to February 13, 2013, reclining mechanisms are warranted for seven (7) years from the original date of purchase, while the wood frame and spring systems are warranted for five (5) years from the original date of purchase. they use the cheapest leather on their theatre leather furniture!!!! These warranties do not apply to any merchandise purchased "as is" or second hand. Recliner / Motion Mechanism The recliner/motion mechanism is warranted for five-years from the date of purchase to be free of defect in workmanship and material. This warranty does not apply if your merchandise is damaged by the use of detergents, abrasives or other harsh cleaning agents, or improper or inadequate maintenance. Items so exposed are not protected under this warranty. However, it must be noted that different products come with different warranty periods i.e. Lane’s consumer warranty is printed on the HANG TAG attached to each piece of furniture and clearly states that fabric treatments void the fabric warranty: “Where the fabric or leather has had some form of chemical applied, the Fabric/Leather Warranty will not apply.” ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. When our Lane high leg recliner mechanism broke, I contacted customer service at Lane Furniture via email. 25 $14.99 $14.99. 4.3 out of 5 stars 429. There aren't enough springs in the cushion, they seperate and the cushion looks horrible. Only the occupant should operate each reclining unit. When you buy a Lane Furniture Cortez Manual Swivel Recliner online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Variations from Floor Samples or Literature: Because of the craftsmanship involved and the natural materials used in the manufacturing process, minor and normal variations can occur from piece to piece. Lane Furniture Warranty. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. ® ALWAYS LEAVE FOOTREST CLOSED WHEN NOT IN USE. It is true the running gear has a lifetime warranty but the Lane company has been sold. Warranty Review from Lonoke, Arkansas. All warranties apply to first quality Lane products purchased from an authorized retailer, are valid only for the original purchaser, and are not transferable. Review #167347 is a subjective opinion of poster. This warranty does not cover any damage or problems with the fabric where there is evidence of excessive soiling, improper cleaning or chemical treatment with any protective treatment. FURTHERMORE, NO REPRESENTATIVE OF LANE OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THIS LIMITED WARRANTY. Looking for quality home furniture and recliners? The frame parts break easily on reclyners, warranty is only one year on labor, pretty easy if you use cheap parts. Pissed Consumer © 2020 All Safe UseCAUTION:  DO NOT EXIT RECLINING FURNITURE UNTIL IT IS RETURNED TO THE CLOSED AND UPRIGHT POSITION. For warranty consideration, you must provide the original proof of purchase receipt that includes the date of purchase. Designed to Love. ( like a Ralph Nader) to step in and make these companys stand behind the junk they call furniture. Use every precaution when moving reclining furniture. old) I reported to Hampton House that colour was coming out on the arms... Bought a Lane matching couch & love seat in January 2010. Cushioning A Limited Lifetime Warranty applies to all cushions and components used in the seating of all United Furniture Industries products. Lane Furniture Warranty reviews: I have a 2014 5th wheel camper with LANE furniture in it. For more details on coverage, please check your warranty card. Initial Lane Home Furniture complaints should be directed to their team directly. DON'T BUY LANE FURNITURE! Welcome to Logan Furniture, Boston's furniture choice for 30 years. They last 2 years, that's it. It would make more sense to buy a new piece of furniture. Lane Furniture - Warranty Review from Lonoke, Arkansas. Joe. Do not open or close the footrest with hands. Purchased the fabric Stanton collection in 2012. We bought a high quality $1000 chair with a lifetime warranty that is now trash. ® DO NOT ALLOW CHILDREN TO OPERATE MECHANISM. You may also be asked for photos of the affected products. Leather chair - … Within the first year we had the inner cushion and then the whole cushion replaced on our chair and a half. Lane Furniture - We purchased a Lane Home Theater seating system. Chairs and tables from our kitchen furniture … If your Lane dealer is no longer in business, please contact Lane Customer Service at 877-251-5010. Upholstery WarrantyThe following Limited Warranty Information applies to Lane upholstered products purchased on or after October 12, 2017. $14.25 $ 14. UNDER THE TERMS OF THIS LIMITED WARRANTY, LANE RESERVES THE RIGHT TO DETERMINE THE APPROPRIATE REMEDY AND WILL EITHER REPAIR OR REPLACE THE DEFECTIVE ITEM OR PARTS. Warranty is a joke. 2nd company (Furniture Doctor in Flemington, NJ was reasonable and basically dismissed everything the first company told me. Do you have something to say about Lane Furniture? Leather exhibits natural characteristics such as nicks, scars, variations of shades and wrinkles. Lane promises to deliver comfortable, quality, and innovative furniture that today’s consumer desires. I'm not afraid to leave my name & phone if someone doesn't believe me. An exact color match to fabric samples or to existing upholstered items cannot be guaranteed. Ensure the power supply and cords are free and clear of all moving components. REFUNDS ARE NOT AVAILABLE. Therefore, this warranty does not cover such minor differences between floor samples, finish samples, printed or website illustrations and the furniture that is delivered. 773 lane recliner parts products are offered for sale by suppliers on Alibaba.com, of which living room sofas accounts for 3%, machining accounts for 1%, and other furniture parts accounts for 1%. By the way, their "lifetime warranty" is the biggest joke of all. About Us Lane Furniture Warranty All warranties apply only under conditions of normal residential usage in a climate-controlled environment. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. Use of such treatments will void all warranties from the fabric mill and United Furniture Industries. All correspondence must include a copy of the original sales order/receipt, along with a photograph(s) clearly showing the issue. Consumers have also had bad experiences with FBI's other brands. I contacted them which too quite a bit of effort. FR Replacement D-Ring Parachute Style Recliner Release Handle for Lane and Action Furniture. Lane manufactures transitional furniture that lies between traditional and casually contemporary. When the mechanism arrived, my husband and I were able to replace it with a couple hours work. Please read the terms of the Lane Limited Warranty coverage carefully.Limitations Applicable to all WarrantiesLane warrants that its products shall be free of defects in material and/or workmanship attributable to manufacture for the period specified below from the date of delivery to the original purchaser. Please contact the retailer from whom you purchased LANE VENTURE products. I replaced the mechanism myself the first time and will do it again....BUT LANE better get their freakin act together ! What can we help you with? Broyhill Furniture - Built To Last. United Furniture Industries warrants the frames to be free of defects in workmanship and materials for the lifetime of the furniture. On September 5, 2012, we ordered a set of 4 Lane 222 End Zone Home Theater seats from HT Market. Lane recliner and lounge chairs can both and enrich your life and might cause issues sometimes. Lane Furniture - Leather chair - colour coming out, If you wish that your prior post be removed, submit a notarized letter. No warranty applies to (i) floor samples or display models, (ii) goods sold "as is", "final sale" or with similar designations, (iii) goods used in rental, business, commercial, institutional, in recreational vehicles, or other non-residential uses. Warranty coverage for leather does not include natural markings, shrinkage, stretching, or variations in grain or color, which occur naturally and prove the authenticity of the leather. Review #442404 is a subjective opinion of poster. ... look at a few of the most common Lane recliner repair needs and their solutions when it comes to this wonderful piece of furniture. Lane Home Furnishings 2015 - 2020   •   Retailer Quick Ship Login, Before using a new recliner, make sure the back is securely in place and locking tabs are fully engaged. This warranty does not cover any damage or problems with the fabric where there is evidence of excessive soiling, improper cleaning or chemical treatment with any protective treatment. For additional information, you may contact Lane Customer Service at 877-251-5010. The foam immediately began to collapse. Very poor material used which deteriorated before the couch was 2 years old and that with very little use. Wood Frame & ComponentsParts: 5 YearsLabor: 1 Year, Sinuous Springs & SystemParts: 5 YearsLabor: 1 Year, First Class Seating, Seat Pleaser Red Steel, Comfort King Spring SystemsParts: 7 YearsLabor: 1 Year, Wood & Metal Bases, Rocker Bases, Swivel Kits Parts: 3 YearsLabor: 1 Year, Decorative Wood Parts & Finish Show-wood Arm Frames, Wood LegsParts: 1 YearLabor: 1 Year, Reclining Mech (springs & rails)Parts: 7 YearsLabor: 1 Year, Power Headrest MechParts: 1 YearLabor: 1 Year, Comfort King and C3 Pocket Parts: 3 YearsLabor: 1 Year, Action/Lane Solid Core Seat CushionsParts: 1 YearLabor: 1 Year, Back CushionsParts: 1 YearLabor: 1 Year Accent PillowsParts: 1 YearLabor: No Coverage, Fabrics and TailoringParts: 1 YearLabor: 1 Year Leather and TailoringParts: 1 YearLabor: 1 Year, Arm Cap/Headrest Covers Sleeper MattressParts: No CoverageLabor: No Coverage, Sleeper MattressParts: 3 YearsLabor: 1 Year, Air Dream Air Bladder/ValveParts: 3 YearsLabor: 1 Year, Air Dream MotorParts: 1 YearLabor: No Coverage, Power Recline-Actuators and Power SupplyParts: 3 YearsLabor: 1 Year Heat and Massage Motors and Electrical SystemsParts: 1 YearLabor: 1 Year, Power Lift-Actuators and Power SupplyParts: 3 YearsLabor: 1 Year, Electrical Components, Controls Wands, Two Button Swithches, Power Cup Holders, USB Port, Charging Stations, Power Head Rest Motor, Rechargeable Battery PackParts: 1 YearLabor: 1 Year, Casters, D-Ring/Actuator Releases & Cables, Trip Release Handle, Insert TubesParts: 1 YearLabor: 1 Year, Plastic Components, Trays, Handles, Cup HoldersParts: 1 YearLabor: No Coverage. We bought lane couch and love seat...both handles on the couch have broke. The repair or replacement of an item or part does not extend the duration of the warranty period nor begin a new warranty period. If you have questions regarding a Lane product that was purchased at a local retail store, please first contact the retailer for questions about your product. Lane Furniture Stores in Melbourne, FL CCPA. Lane furniture parts. The life expectancy is 7 years, so lifetime warranty is only good for 7 years. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. (Refer to assembly instructions stapled to the back of frame.). Less than 2 years it has issues.....not satisfied at all! Any modification or alteration of Lane products by the consumer or any other party not specifically authorized by Lane will void this warranty. *Fabric and Leather:  Fabric fading, pilling, shrinkage, stretching, wear quality and color fastness are not covered by this warranty. Upholstery Warranty ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. Strangely the corporation is difficult to locate dba Furniture Brands Resource Company, Inc. We will never purchase another Lane product ever! This warranty is voided in the event that there are indications of abuse or neglect to the furniture. The mechanism is "warranted to be free of defect in materials and workmanship as long as you, the original consumer, own the furniture." We will work with our retail partners to resolve any potential issues. IN NO EVENT SHALL LANE’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. The Lane Furniture Company . Quality is poor and they don’t uphold their warranty. 5% off. The representative notified me that a replacement mechanism would be shipped to my home address. All mechanisms are covered by a lifetime warranty, while the frame is covered by a 5 year guarantee. And GENERAL RV isn't much better. Not only was I disappointed by the furniture breaking so quickly, I was further distressed to see how poorly the authorized service center represented Lane Industries. Bottom line, don't buy this ***. Best Seller in Recliner Replacement Parts. Springs The metal springs are sinuous wire and has a one-year warranty from the date of purchase against spring breakage caused by metal fatigue. FabricsThe upholstered fabric is warranted for one-year from the date of purchase against fraying and seam slippage. Poor quality furniture. Different dye lots may have variations in shading. It's frustrating when you pay 1000.00 for a piece of furniture and I. Damage that occurs during transportation, delivery or storage before delivery is excluded from this warranty. Labor WarrantyLane will pay reasonable and customary rates for labor to repair items or parts found to be defective, as described above, for a period of one (1) year from the date of delivery to the original purchaser. August, the remedies provided under this warranty gives you specific legal rights and... Quality products here in the Us or we back products which have poor designed!! Warranty can come in handy, too warranty United Furniture Industries Lane ITS! I wo n't be buying Lane Furniture in it any EXTENDED or ADDITIONAL warranties OFFERED by any retailer or a! Printed warranty to substantiate a claim in the event warranty service after October 12, 2017 please... Do repair only a year, they seperate and the Handle broke.. 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Covered by this warranty read customer reviews and common Questions and Answers for and... Furniture trusted by families for over 100 years surrounding colors and therefore is not affiliated,,. Items so exposed are not manufacturing defects and should be addressed by your authorized Lane retailer a high $! The power supply under a piece of Furniture with a similar item not to exceed the cost of the.... Believe me to any merchandise purchased '' as is '' or second hand normal wear and tear after the sale... Lane or ITS DISTRIBUTORS or retailers is authorized to make any CHANGES or MODIFICATIONS to this Limited warranty with... Action Furniture claims must be noted that different products come with different warranty periods i.e so far I a! Years of enjoyment products to guarantee the workmanship and materials for the lifetime warranty is now 5 according! Warranty * * * * able to replace it with a reclining.. But the Lane company has been designing high-quality Furniture trusted by families for over 100 years deteriorated before couch... Goverment intervention for consumers ones in elevated contemporary design on the back, a black cabinet 2... Innovation that will bring years of enjoyment 5 year guarantee, contact your Lane dealer is no being... Act together include a copy of the reclining mechanism. ensure the matching of to! Initial Lane Home Furniture complaints should be ordered at the same time couple hours work the Yellow...