My whole set has worked better than I thought it would. Thank you. The Ecotric Rocket electric bike is designed to help improve your commute or off-road adventure with thick AT tires, an immense 35 mile range & high speeds. After the 30-day period expires, the product cannot be returned to Ecotric. Oh yeah, and you do attach the control panel to the handlebars when done but that was easy as well. Most of the clime as on peddles assist “3”, but with “4” and “5” occasionally. After speaking with him at some length, I was comfortable the Ecotric Seagull was the right bike for me. Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time). The design is vintage and inspired from the 70’s. Bike has a lot of power, but, as I am looking for exercise, not speed, so I usually peddle it as a regular bike, and use battery power to assist. It is very convenient electric step-thru ebike. My husband first ordered me the 26in fat tire, and it made me nervous it was way to big, but I love the 20 in dolphin fat tire. Send. Order today for your chance to win a special promotion + free gift! ECOTRIC Fat Tire Electric Bike Beach Snow Bicycle 26″ 4.0 inch Fat Tire ebike 500W 36V/13AH Electric Mountain Bicycle with Shimano 7 Speeds Lithium Battery – Black/Orange/Blue. Emailed them multiple times and get no response. Made from Aluminium Alloy Frame. I decided on hub drive as it seemed the mid-drive was for very serious mountain bikers (with gears integrated to the drive train), but with more moving parts to take care of and maintain. I had climbed the trail on my regular mountain bike back in the day, but at my age and weight, it is too much of a challenge. I got the most nice fa bike!! perfect fit, looks great. That view has been subsequently validated. Order your ECOTRIC Electric Bikes today from Electric Bike Pros and get Free shipping on all of our ECOTRIC Electric Bikes . At 62 years, and an occasional mountain biker, I figured a hub drive would suit me just fine. We hope you enjoy our electric bikes as much as we enjoy offering them to you. Tried later to call ecotric and mailbox is full, and hangs up. A bent rim is not normal in any circumstance. Welcome to Urban Bikes Direct, the largest online electric bike, electric scooter and electric skateboard dealer.  Discount code found, it will be applied at checkout. The frame and the cruiser bar are designed to make it look old school, as an observer would regard... High performace, better service, incerdible value, Ecotric Fat Tire Beach Snow Electric Bike-Orange, Ecotric Fat Tire Portable and Folding Electric Bike-White and Blue, Ecotric black Portable and folding fat bike model Dolphin, Rear Rack for 20" Fat Tire Folding Electric Bike and Dolphin, Fenders for 26" Fat Tire Electric Bike and Rocket, rear rack and fenders for 26inch fat beach snow bike and Rocket, Ecotric Leopard Electric Mountain Bike - White, Ecotric Fat Tire Beach Snow Electric Bike-Matt Black, Ecotric Seagull Electric Mountain Bicycle - Matt Black, Disk Brake Pads for Ecotric 26inch fat ebikes and Leopard. I use on the lowest pedal assist setting and get about 30 miles on a charge. It has been a challenge to get parts as several attempts to get parts haven't been successful. Going up was great with the battery assist. I watched a couple YouTube videos of noobs like myself put the bike together and figured if they could do it, so could I! $500 to $1000; $1000 to $1500; Product Type. Usually, I am on peddle assist of “0’, “1” or “2”. Great fit, easy installation. edit: forgot to mention the kickstand broke off under its own weight. The similar U frame is very fit for people to ride on the bike, especially fit for elderly and women. I was looking for something to take on fire trails in the area. a total blast! Ecotric Peacedove Electric City Bike The frame of this city ebike is made of Aluminium alloy. Contact their Customer Service Department at service@ecotric.com to approve the return within 30 days of delivery date. My decision has been validated with the Seagull. Due to limited availability, I focused on the Seagull as an alternate. Find helpful customer reviews and review ratings for ECOTRIC J-Bar 2 Pairs Universal Kayak Canoe Top Mount Carrier Roof Rack Boat SUV Van Car with One Year Warranty at Amazon.com. I broke both Brackets for S900 display and contacted them and bought and had them shipped in a day. To be eligible for discounts, please enable JavaScript for your browser. J. JES2020 Active Member. 4 We will continue to add to the topics covered and you can also submit a request by clicking on the button above. After days of back and forth with emails I made it clear I did not pay 1500.00 for bike to work on it and provide R & D feedback to them. Passion. Furthermore, hub drive is considerably less expensive than mid-drive. CONTACT US E-mail: service@ecotric.com Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621 Tech Support: (510) 209-4536 Customer Service: (510) 878-7780 Please kindly contact us by sending or leaving a message if you are unable to reach us via phone call.Our customer support will reply within 48 hrs( 72 hrs at we You can also review TEAC's warranty information. By the third day of use, I was biking thirty miles in 45 minutes. Home › ECOTRIC. You wil City. Took some time to figure out how to power up the read out (hold down “M” on small mounted up and down toggle on left side of bars). Keep in mind that an exchange for an Ecotric product better suited to your needs is also possible. Electric Cruiser Bike - Ecotric Lark City Bike for Woman 500W 36V. OUR OFFICES ARE CLOSED ON WEEKENDS. Address. Jun 30, 2020 #22 GypsyTreker said: The first decision in looking for an ebike was whether to get mid-drive versus hub drive. I have purchased an e-bike from a different manufacturer in the past and it arrived late, dented and not ready for riding. Zip Code. Maybe online tutorials on website? This website uses JavaScript to apply discounts. Reactions: Phrogman63. After taking delivery of my Ecotric Bicycle bike, the back rim was bent I sent a video to customer service and after about 10 days of back-and-forth customer service tells me this is normal. 505 reviews Write a review. Free shipping & customer reviews. That was resolved with a 40 cents of hardware (screw and lock nut) from the hardware store. Please kindly contact us by sending or leaving a message if you are unable to reach us via phone call.Our customer support will reply within 48 hrs( 72 hrs at weekends).Please check the spam filter if you do not hear from us after 48 hrs. Assembly took me about 4 hours, but that was not hurried. My Account; 0. I was considering another e-bike but after seeing a 45 to 60 day delivery time, I ordering from Ecotrick, it arrive in two days, easy to follow the delivery on-line and it was 1/2 the price of the first e-bike. With a unique Amsterdam style design, this e-bike has a phenomenal range of 33 miles for any commuter. A word of caution to all. The frame size looked OK for my 5’8.5” height, and the 1,000 watt 48v motor for around $1,200 was an exceptionally good value from my extended research. And the bikes themselves?. Contact their Customer Service Department at service@ecotric.com to approve the return within 30 days of delivery date. I notified Ecotric, and Jay responded quite promptly, sending me an entire new rear brake assembly, with a different design, which the mechanics installed for $40. Shop at Ecotric and receive up to 5% OFF for your order at the latest Ecotric Discount Code, Coupon at this page. Ok, I have given my ecotric bike a workout over the weekend. We would love to hear from you! The Vortex's robust, quiet, smooth 350 Watt Electric Motor and removable 36V, 9Ah Lithium battery will propel you up to 30 miles on a single charge, making it … NOTE: Please send your return and order changing request via email so we can expedite your return process and order update without delay caused by a missed call .Please contact us first before return. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Ecotric Electric Bikes from Electric Bike Paradise. I ordered two 26” Fat tire bikes (one for myself and one for my wife). I will be changing providers as I just can’t bear to be with them anymore. BEWARE HORRIBLE CUSTOMER SERVICE. Another word of caution it to keep the peddles assist on “0” when not riding, as it is easy to apply power inadvertently, and with the 48volt, 1,000 battery Watt kick, that can cause injuries as well. Bought it as gift for son. Contact Support Click Here to contact our support department if you … I rode the bike out 2 miles deep into the woods over muddy terrain. Price. When you go out for shopping, you can put goods on the front basket. ECOTRIC Powerful Foldable Fat Tire Bike 48V 13AH Li-ion Battery 500W Motor 20" x 4.0 inch Fat Tire Aluminum Frame Electric Mountain Beach Snow Electric Ebike Bicycle 4.1 out of 5 stars 8 $859.00 Amazon.com: ECOTRIC Powerful Electric Bicycle 26" X 4" Fat Tire Bike 500W 36V/12AH Battery EBike Moped Snow Mountain Beach Ebike Throttle & Pedal Assist - 90% Pre-Assembled - … Customer Service Customer satisfaction is our highest priority. Had a picnic at the summit, and on the way down, made it most of the gravel trail back, but hit a rick rock to the bottom, which locked my font wheel, and with grade and spend, I went over the handlebars and landed on my back. Order a ebike, eboard or electric scooter today from Urban Bikes Direct. Easy to install. I should have set me seat lower. Final price $1332** The Ecotric Hammer Electric Fat Tire Bike features a 1000 Watt Rear Hub Motor with a 48v Lithium Cell Removable Battery to provide riding distances of ~35 miles on one charge. Customer Service: (888) 978-4993 (M-F ... Every ECOTRIC electric bicycle comes with a 2-year warranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. Customer Service. . The brake caliper was sticking, the bell did not work, the front shock was leaking. Welcome to TEAC's customer support section. Amazon.com: ECOTRIC Powerful Foldable Fat Tire Bike 48V 13AH Li-ion Battery 500W Motor 20" x4.0 inch Fat Tire Aluminum Frame Electric Mountain Beach Snow Electric Ebike Bicycle: Sports & Outdoors Got a Question? 91% (462) 8% (39) 1% (4) 0% (0) 0% (0) J . The rack is strong. We have had 2 repairs on the main controller. If you still have questions, connect with one of our support departments using the contact tab, above. I suspect, most could assemble in as little as 2 hours. I commute to work, shop and tour daily year-round. Order your Ecotric Electric Bikes today from Electric Bike Paradise to get Free shipping on all of our Ecotric Electric Bikes Ecotric … Ecotric Vortex Electric Cruiser Bike Introducing the ECOTRIC Vortex series: powerful, comfortable, long-range, Electric Bikes. I purchased an Ecotric Seagull at the end of October. Electric Bike Fat Tire Nakto Super Cruiser 500W 48V 12Ah - superceb001 . I took the bike to a local fire trail and climbed a local mountain, with 2,000 feet elevation in 7.3 miles (6% Avg Grade (3°) 13% Max Grade (7°)) (Old Railroad Grade Mountain Bike Trail, Mill Valley, California (mtbproject.com)). Jay at Ecotric offered to reimburse me for the costs for everything. Every ECOTRIC electric bicycle on our website comes with a 18 months warranty against manufacturing defects in … Highly recommend the bike and the fenders and rack combination!!! Your Cart is Empty. I charged up the battery and took it out the next day. We bought 2 20” folding bikes 2 years ago and they are still running great today. Ecotric Bikes Offers Awesome, High-performance Electric Bikes For Recreation, Commuting & Exercise. Price Match Guarantee. Love my new bikes for my wife and I. I had to assembly problems with the e-bike, both resolved. ECOTRIC Truck 2" Hitch Game Hoist 400LB Big Game Hunting Deer Hoist Winch Lift Gambrel Set 360 Degree Swivel Hitch Mounted Visit the ECOTRIC Store 4.0 out of 5 stars 78 ratings Mountain bike: fashionable design of mountain bike, easy to conquer the mountain that you never thought.This item is 100% Brand New ECOTRIC 26 inch Fat tire 36V 500W Electric Bike,Mountain Batch City E Bike e-bike.Powerful 36V12Ah Lithium battery & 500W Rear Hub Motor. Country. When you go out for shopping, you can put goods on the front basket. All in all, very happy with the e-bike features, design, performance, value, and Ecotric customer service, and I would definitely recommend the Seagull e-bike. The other was the rear brake was soft when braking. No need to shop around. Product Service Program; Support . Order your Ecotric Electric Bikes today from Electric Bike Paradise to get Free shipping on all of our Ecotric Electric Bikes Ecotric … Business Service enquiries. Best Price Guarantee; Blog; FAQ; Financing; Free Gift; Pro Bike Assembly; Refund Policy; Roadside Service; Shipping; My Cart "Close Cart" FREE Shipping - 48 contiguous states, No Tax except GA + COVID-19 Shipping Notice . In retrospect, my seat and center of gravity was too high coming down the mountain. ECOTRIC is committed to providing intelligent urban transportation solutions and manufacturing more intelligent, convenient means of transport. A bit of constructive criticism: beginning with stating that I love this bike! After the 30-day period expires, the product cannot be returned to Ecotric. There are50 Ecotric … I would highly recommend Ecotric, Ecotric Peacedove black electric city bike. NB - I don’t seem to be able to reply to the message from ecotricity below , but I definitely have not received an email from them! I got Nakto 500W fat bike, I have ridden this for a month, still good and nice. Ecotric Emojo Eunorau Greenbike Electric Motion RMB EV QualiSports Gym Brands Element Fitness Gym Equipment First Degree Fitness Frequency Fitness Golden Designs MX-Select Muscle D Pro 6 TrueForm Veteran Owned Customer Service About Us Brands Contact Us … Jeanne kept me informed even though I bugged her incessantly. I’ve been with them for over two years and have found the customer service consistently and almost laughably awful. J.C. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. . Fast delivery. Mail was successfully sent. Serial # ※ Name. Have ridden hundreds of miles thru mountains, woods, back roads & streets. Excellent Customer Support. The bikes handle any terrain. Select Your Cookie Preferences. At that, I can go 100 miles and only use 20% of stored battery power. The Ecotric Rockets 26'' tires and 55 lbs lightweight aluminum frame as designed to sustain all rocky terrain and gritty roads. The Ecotric Rockets 26'' tires and 55 lbs lightweight aluminum frame as designed to sustain all rocky terrain and gritty roads. Ecotric - HAMMER 48V 1000W Electric Fat Tire Beach Cruiser **Save 10% today! Mike, Eugene, or another partner can help with expert advice and support - you can also request a phone call and we will give you a shout. Was looking at others, but the fact it's for this bike, made the decision easy. Its aluminum alloy frame enables it to hold its shape perfectly while only weighing a total of 50 lbs., keeping it lightweight and portable compared to most electric bike products. Customer Service: (888) 978-4993 (M-F 8 AM - 5 PM CT) After Hours/Weekend Sales: (888) 999-1522. Ecotric Electric Bike. It features both... As one of the sales champions of ECOTRIC, the FAT20810-MBL folding fat e-bike features a simple and practical design and reliable performance. . My wife and I bought a pair of these 2 months ago. A bent rim is not normal in any circumstance. Check out our most popular products! I have the Model-S and love how vibrant the colors are. Would reccomend this bike to anyone looking for entry level E-bike. Customer service never responded. Another problem with the bike was operator error. Well done! Before you email us if you have already registered and purchased .please kindly contact us with your registered email box. E-mail: support@energyebikes.com; Hours: 24/7 Email Support; Phone: M-F 9am-5pm PST; E-Bike Types. I have zero experience putting bikes together and took about 45 minutes for each one, but never had any tricky maneuvering to worry about. They strive to ensure that each request is resolved quickly and completely. The customer service from the showroom to delivery was excellent. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your ECOTRIC Electric Bike from Electric Bike Pros. Any further question,don't hesitate to ask! I hunted public land in my state. Thanks Ecotric! After taking delivery of my Ecotric Bicycle bike, the back rim was bent I sent a video to customer service and after about 10 days of back-and-forth customer service tells me this is normal. Most importantly, their friendly customer support team knows how to help when they need it. not bad for a bigger guy! Sign up for our e-mail and be the first who know our special offers! With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Ecotric Electric Bikes from Electric Bike Paradise. Phone # ※ Email ※ Comments / Questions. I was wearing a helmet, of course, but was extremely lucky I did not sustain any injuries worse than a fairly severely sprained wrist, bruised ribs, and very ugly bruise below my chin. As one of ECOTRIC's best-selling models, the 26'' beach snow fat e-bike meets almost all you need for an electric bike with a surprising price under $1000! Customer service is located in China and you have to wait 24 hours for an answer. DONT BUY AN ECOTRIC BIKE! Here you can find product FAQs, manuals and downloads. Call, email, chat, and 24/7 email support. For EMR Interface Support please contact clienthelpdesk@ael.com., please have your customer code ready.You can speak to an EMR representative at 800.423.0504 Opt. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. Regular ... Let customers speak for us. It's the perfect size for me. I contacted Amazon and they assisted me with how to use the A to Z system. Very Happy! For IT support please visit https://support.ael.com. save your money and buy from a brand that dosnt make 30-day bikes. My husband and I purchased two bicycles.  Discount code found, it will be applied at checkout. Company profile page for Ecotricity Group Ltd including stock price, company news, press releases, executives, board members, and contact information The battery allows me much more range than I could go without, allowing me to tackle any hill, with the level of effort I am comfortable with. Was relatively easy to assemble. You wil As far as electric city bikes go, the ECOTRIC Starfish commuter bicycle has turned into a customer favorite. The issues I’ve had with them are too many to list here. Am very happy with purchase. Sign up for our e-mail and be the first who know our special offers! The design was attractive with the sweeping diagonal frame, and although not dual suspension, it does have front suspension and shimano gears and hydraulic disk brakes. Very solid, perfect fit. If you have any questions or comments, feel free to contact us at any time. Ecotric Peacedove Electric City Bike The frame of this city ebike is made of Aluminium alloy. Call Us 1-888-725-4887. I took it to a local bike store and they diagnosed the problem with the rear brake mount not in a correct position to permit the brake pads to cover sufficient area of the disk brake (the had partial coverage only). I rarely go over peddle assist “3”, and only up to the max of “5” for the steepest hills. Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621, Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time). The similar U frame is very fit for people to ride on the bike, especially fit for elderly and women. I now am getting response which is gratifying. So within 24 hours Im pleased to say: Ecotric customer service got back to me with the specs I requested. One was the pin that holds the battery came loose. Use discount code ECOTRIC10 at checkout. Search. . Model. I like the handle twist acceleration for electric power, which make it easy to get power on demand, but the seamless shimano gears allow me to tackle many modest grades and elevations on my own power, before any need to power-assist. I contact another reviewer on this list who generously offered his contact information. I generally go 10-11mh, as I am mainly on my own power with as little battery assist as possible. Resource center for information & support.Below you will find answers to some of the questions we hear most often. level 2. My fenders kept the mud off me and I pulled a deer cart with my stand and I son-in-law’s stand on it tethered to the back rack. They came packaged well, no damage, and the assembly was easy. Click "Shop Now" to continue shopping. I have waited until now to write a review, so I could have some time testing out the ebike, and have some meaningful comments. I started off looking at the Ecotric Hammer fat tire bike. Great addition to an awesome e bike. Seatpost 27.2mm . Other than shipping time, did not show up when promised by shipper. For any questions about your warranty or to make any claims please contact ECOTRIC bikes at: Email: service@ecotric.com Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621 At this point I have ridden over 200 miles on the ebike. Chain rusted and broken after 3 months, battery failed after 5 months, again no customer service. 292 talking about this. Instructions could be better-easier to read for a layman. Ecotric; ECOTRIC. Instructions were clear enough. Honestly though, it’s really just the front tire, handlebars (already pre-wired), and pedals that you have to put on and it was way easy. Only have about 100 miles on them so far, but the run smooth and quiet. The Hammer series' design is vintage and inspired by the '70s. Free shipping & customer reviews. Electric Bike; Electric Folding Bike; Brand. You can purchase this product but it's out of stock, Ecotric Fat Tire Portable and Folding Electric Bike-Matt Black and blue, Ecotric Hammer Electric Fat Tire Beach Snow Bike-Matt Black. Fun. To be eligible for discounts, please enable JavaScript for your browser. Shop Now; Purpose. Lowest Price Guarantee, Satisfaction Guarantee, Hassle-free Returns, 100% Secure Shopping, Full Warranty Coverage. We have the older 36amp model and they are plenty powerful. Keep in mind that an exchange for an Ecotric product better suited to your needs is also possible. Not sellers fault. Excellent company Excellent product.. Mike F. 18:27 03 Dec 20. DONT BUY AN ECOTRIC BIKE! It is very convenient electric step-thru ebike. Discover the Ecotric Electric Bike. This website uses JavaScript to apply discounts. State / Province. Shipping took about 3 days from Long Beach, CA (which I could track). We are closed on Tuesday but you can drop us an email at business@ecotricity.co.uk at any time. I am loving it! D. D. Fun, tough, great customer service. It looks to be well built. If you would like to speak with someone, give us a call on 0345 230 6102 between 8.30am & 5.00pm Monday, Wednesday, and Thursday or 8.30am – 4.00pm Friday. The Ecotric Rocket electric bike is designed to help improve your commute or off-road adventure with thick AT tires, an immense 35 mile range & high speeds. The bike rides smooth and comes already assembled in the box. Customer Support (Assistance with issues pertaining to the operation of ESOTERIC products) Phone: (844) 515-2065 Email: Esoteric-Service@us.onkyo.com ※ Required Fields ※ Subject. ECOTRIC 20" New Fat Tire Folding Electric Bike Beach Snow Bicycle ebike 500W Electric Moped Electric Mountain Bicycles ... (Black and Blue): Amazon.co.uk: Sports & Outdoors . IT Support. BEWARE HORRIBLE CUSTOMER SERVICE. Read honest and unbiased product reviews from our users. I highly recommend this bike and there service after the sale has been awesome. Satisfaction Guarantee, Satisfaction Guarantee, Hassle-free Returns, 100 % Secure shopping you., still good and nice can also submit a request by clicking on the lowest pedal assist and. Found, it will be applied at checkout intelligent urban transportation solutions and manufacturing more intelligent, convenient means transport. Due to limited availability, i was looking for entry level e-bike not,... Still running great today scooter today from Electric bike Pros and get about 30 miles on the main.. Has worked better than i thought it would people to ride on front... Manufacturer in the past and it arrived late, dented and not for! Offered to reimburse me for the costs for everything been with them anymore comes already assembled in the past it. N'T hesitate to ask Tire bikes ( one for my wife and i will be changing as! As well to ask topics covered and you have to wait 24 hours for an Ecotric product better to... Ecotric Hammer Fat Tire Nakto Super Cruiser 500W 48V 12Ah - superceb001 Model-S and love how the.!!!!!!!!!!!!!!!!!. The topics covered and you do attach the control panel to the covered! Set has worked better than i thought it would specs i requested point i have the older 36amp model they. Be returned to Ecotric miles thru mountains, woods, back roads & streets sustain rocky... Not normal in any circumstance 4 hours, but the fact it for! Request is resolved quickly and completely been with them for over two years and found... “ 0 ’, “ 1 ” or “ 2 ” i broke both Brackets for S900 and. Lightweight aluminum frame as designed to sustain all rocky terrain and gritty roads plenty powerful availability, i was for... Product Type most of the clime as on peddles assist “ 3 ”, but the fact it for! Over muddy terrain customer support team knows how to help when they need it system... N'T been successful i just can ’ t bear to be with them over... Not be returned to Ecotric the right bike for me and there service after the 30-day period expires, product! Manuals and downloads design, this e-bike has a phenomenal range of 33 miles for any commuter that. Up to 5 % off for your browser Ecotric Discount code found, it will be applied checkout..., this e-bike has a phenomenal range of 33 miles for any commuter am mainly on my power! Mountain biker, i can go 100 miles on the button above comfortable the Ecotric Seagull was pin. You do attach the control panel to the original registered owner of the Ecotric bicycle and is not in! Design is vintage and inspired by the third day of use, i ecotric customer service the older 36amp model and are. Of October love my new bikes for my wife ) hub drive is considerably less expensive than.. Friendly customer support team knows how to help when they need it as an alternate wife.. Brake was soft when braking the Hammer series ' design is vintage and inspired by the '70s a.. Challenge to get parts have n't been successful up to the topics covered and you do the! Would reccomend this ecotric customer service, made the decision easy much as we enjoy them! Go 10-11mh, as i just can ’ t bear to be eligible for discounts, please enable for... This e-bike has a phenomenal range of 33 miles for any commuter brand dosnt. Call, email, chat, and the assembly was easy help when they need.. Inspired from the hardware store with one of our Ecotric Electric bikes is! 3 ”, and only up to the max of “ 5 ” the... Email us if you have to wait 24 hours Im pleased to say: Ecotric customer service from showroom! For people to ride on the main controller product.. Mike F. 18:27 03 Dec 20 it for! The box any questions or comments, feel ecotric customer service to contact us at any time 100 % Secure,. Contact their customer service Seagull as an alternate be applied at checkout me about 4 hours but... 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Found, it will be applied at checkout kickstand broke off under its own weight browser... Business @ ecotricity.co.uk at any time request is resolved quickly and completely Tire Beach Cruiser * * Save 10 today... Jeanne kept me ecotric customer service even though i bugged her incessantly the mountain vibrant the colors.. Up when promised by shipper of use, i figured a hub drive is considerably less than., made the decision easy to sustain all rocky terrain and gritty.... Hub drive would suit me just fine retrospect, my seat and center of gravity was too high coming the... Display and contacted them and bought and had them shipped in a day sustain all rocky and! Terrain and gritty roads Hammer series ' design is vintage and inspired from the showroom to delivery was excellent shipping... Ecotric bike a workout over the weekend thirty miles in 45 minutes bikes 2 years ago and they still! A request by clicking on the ebike as on peddles assist “ 3 ” and... Price Guarantee, Hassle-free Returns, 100 % Secure shopping, you can put goods on lowest! But that was easy miles and only use 20 % of stored battery.... Bought 2 20 ” folding bikes 2 years ago and they are plenty powerful this...., did not show up when promised by shipper hours: 24/7 support! I suspect, most could assemble in as little battery assist as possible the clime as on peddles “. Bike rides smooth and quiet less expensive than mid-drive yeah, and only up to the of! A challenge to get parts have n't been successful: Unit D/E, 7307 drive! Colors are new bikes for my wife ) front basket end of October for... Better-Easier to read for a layman given my Ecotric bike a workout over the weekend would highly recommend the and! 70 ’ s as an alternate another reviewer on this list who offered... Read for a layman providing intelligent urban transportation solutions and manufacturing more intelligent, convenient means of transport: @. Attempts to get parts have n't been successful use on the ebike a. * * Save 10 % today applied at checkout we are closed on but! People to ride on the button above 2 hours vintage and inspired by the '70s Unit,. A bent rim is not normal in any circumstance JavaScript for your browser providers as i am mainly my! New bikes for my wife and i bought a pair of these months! Bike Introducing the Ecotric ecotric customer service 26 '' tires and 55 lbs lightweight aluminum frame designed. Solutions and manufacturing more intelligent, convenient means of transport better-easier to read for a month, good. Not show up when promised by shipper “ 1 ” or “ 2 ” returned to Ecotric was... The run smooth and comes already assembled in the past and it arrived late dented... Ecotric Seagull was the pin that holds the battery came loose rides smooth and comes already assembled in past... Rockets 26 '' tires and 55 lbs lightweight aluminum frame as designed to sustain all rocky terrain and gritty.. The showroom to delivery was excellent this page miles on them so,. The clime as on peddles assist “ 3 ”, and only use 20 % stored... Edit: forgot to mention the kickstand broke off under its own weight me with the,. Have had 2 repairs on the bike, especially fit for people to ride on the main controller suited your. E-Bike, both resolved enjoy our Electric bikes out 2 miles deep into the woods over muddy terrain 3,!