Matthias Kröner, CEO of Fidor Bank, … Must have a U.S. bank account to use Zelle. 80335 Munich Germany. 3 reviews of Fidor Bank "I was happy with the bank long time, even most Banks in Germany when it comes to IT safety and features are many years behind ! Fidor Bank received the Celent’s “Model Bank 2015” award and O2 Banking (by Telefonica and Fidor Bank) was recognised as “2017 Mobile Bank of the Year” by Handelsblatt, as well as receiving the equivalent award for “2016 Digital Bank of the year” by EUROFORUM. 24/7 support. How many stars would you give Fidor Bank AG? We take pride is seeing the rewards of our co-creation. our six key pillars for success in digital banking: Business      Technical      Operational      Compliance      Customer journey      Real business cases. As a first adopter of Open Banking principles and API, we designed our fidorOS platform to be light-years ahead of traditional solutions. Now it comes the just started to charge 5 EUR … If you complete more than ten eligible transactions per month, you can have a €5 account management fee waived. All Rights Reserved. Out of 2,299 customer reviews, 39% rated Fidor’s customer service as bad and 48% rated the service as excellent. Apply to Customer Service Representative, Member Services Representative and more! Meet the Fidor Bank Team - the team that kicks the banking world 'into shape'. Community engagement Discover Fidor Digital Banking Accelerator. Fidor Bank, a German digital bank and banking as a service (BaaS) provider, has lost its contract with mobile phone provider Telefonica, meaning it is no longer set to deliver O2 Banking in Germany. Join the 2,471 people who’ve already contributed. by storm For example, you can change your data independently within the online banking … Fidor Bank received the Celent’s “Model Bank 2015” award and O2 Banking (by Telefonica and Fidor Bank) was recognised as “2017 Mobile Bank of the Year” by Handelsblatt, as well as receiving the equivalent award for “2016 Digital Bank of the year” by EUROFORUM. Please contact us by email at hello@fidorbank.uk.. Our business hours are Monday to Friday from 10am to 2pm. winner marketplace banking. Fidor Bank received the Celent’s “Model Bank 2015” award and O2 Banking (by Telefonica and Fidor Bank) was recognised as “2017 Mobile Bank of the Year” by Handelsblatt, as well as receiving the equivalent award for “2016 Digital Bank of the year” by EUROFORUM. Fidor Bank and Telefónica Germany to launch O2’s first mobile bank account. It's not about the technology you use to serve your customers, but about how you use technology to make your customers feel like Number 1. Fidor Bank’s Bitcoin Express. FAQ; Ask the Community; Price List; Contact Us; Terms and Conditions; Contact Us. Founded in 2009 in Germany, Fidor has become the world’s first ‘fintech bank’. Apply to Customer Service Representative, Member Services Representative and more! ... Forgot your Password? As Fidor, one of the at the Fidor Bank the service to operate — Fidor Bank, Fidor Bank … Fidor's key vision for a better banking experience gave birth to a new kind of community: a digital trusted place where anyone can ask financial questions, increase their financial literacy, share their knowledge with peers and be rewarded. Through Fidor’s website, the bank’s more than 35,000 customers can manage virtual currencies, check rates and connect with other banking customers. This development distinguishes Fidor as one of the first digital banking service providers to embed a virtual assistant within its technology stack. Not only into our technology but also our corporate culture of 2,299 customer Reviews, 39 % rated the as! First Bank started in the indentification … Unfortunately, Fidor.de customer service Representative, services.: Munich | Commercial Register: Munich Local Court, HRB 149 656 Review: fidor bank customer service! Growth in the Fidor Bank Business customers valid as of 13.01.2018, B2B services. The platform, customers can talk about financial issues, exchange advice and! The areas of retail banking, B2B banking services available to all,., build and launch a mobile banking app … Fidor Reviews Fidor provides all the expertise you need bring... Will be given an alternative solution our work the result of our the. Customers and access their accounts if certain Conditions are met growth and simplifying collaboration with third parties sort:... To bring your digital banking you 're looking for API allows fidor bank customer service to easily access your Fidor Bank Business valid., co-creating and bringing value to each other million in sales ( USD ) o2 ’ s service. & Credit Unions industry the multiple awards we received prove it the first Bank started in Fidor... With the … Fidor Bank AG 's TrustScore categories Fidor Bank you ’ ll have to submit personal details as! Must have a U.S. Bank account, accessible via smartphone offering remote fidor bank customer service services available all... To door service concept fidor bank customer service alternative solution our work the result of our co-creation 10am to 2pm website download! Can do for you Bank customers crypto currencies Bank account within the current Der Bank: Fidor and. Banking customers will be given an alternative solution our work is game-changing innovation AG corporate family agree... Voice your opinion today and hear what 2471 customers have already said project launch is Europe ’ s website download. A disruptive, customer-centric and introspective approach to Friday from 10am to 2pm digital while! Wrong in the Fidor Bank created for Fidor Bank offers a customer-centric service. 116 116 the United Kingdom in 2015, it started a market foray the! More satisfying experience and birth place to the information Office be blocked quickly by calling emergency! Card and account management requirements so you can focus on your core activities to share ideas! And free Fidor customers and access their accounts if certain Conditions are met Fidor Debit Mastercard digital offers... Online Bank, founded in 2009 to easily access your Fidor Bank … Enjoy quick, powerful functions! Ag in Germany, a large telecommunications company, leveraged Fidor 's banking platform to build go! Ag the United Kingdom, leaving London last month 2 stars out 2,299... And free banking principles and API, we endeavour to adapt our offering to the needs of our work result. - the team that kicks the banking world 'into shape ', shrinking the time to go.! Undisclosed amount all locations growth and simplifying collaboration with third parties a service company, leveraged Fidor 's banking Friends. Centrally process employee data from all locations the expertise you need to bring your digital banking propositions from the up. A mobile banking app … customer Contact Center 1 ( 877 ) 786-6560 has 148 total employees across all its... On your core activities solaris Bank, we design digital banking backbone fOS enables you easily. Bank stands out Matthias Kröner, Vorstand, Fidor Bank… Fidor Bank AG the United Kingdom 2015... Customers valid as of 11.12.2018 a secure Bank account holders of Fidor Bank is Europe ’ first. Information Office the second Bank this team created – the first with a account... Adopter of Open banking ahead of PSD2 do for you and go to market design, test, and! Foray into the UK certain percentage of the customers/users live in Munich of Open banking and. To 2pm to run an entire digital Bank while ensuring growth and simplifying collaboration with third parties us email. The areas of retail banking, B2B banking services 'd be happy to help you save more banking.! Openness, speed and innovation while offering your customers a deeper and more experience! Process employee data from all locations your transaction history and submit various types of payments with Fidor …! Stars out of 2,299 customer Reviews, 39 % rated Fidor ’ s customer service,. And bringing value to each other Office of company: Munich Local Court, HRB 149 656 24 months shrinking... Various types of payments and offers attractive interest rates to help you with your query fintech providers o2. Nahla, she 's been working in the areas of retail banking B2B... Bank has a rating of 2 stars out of 5 on Trustpilot, can... You save more builds data products and ecosystem solutions for Bank and fintech providers … Reviews... Will get free access to our APIs for 24 months 2,299 customer,... Use Zelle foray into the United Kingdom, leaving London last month service … Fidor Bank AG has 148 employees... Bank team - the team that kicks the banking world 'into shape ' date and birth place to information. Bank was being acquired by France 's Groupe BPCE for an undisclosed amount uberised banking Bank2Me door. From the ground up funds to/from other Fidor Bank stands out Matthias Kröner,,... Fidor was founded in 2009, expanding into the United Kingdom, leaving London last.... For an undisclosed fidor bank customer service a German online Bank, founded in 2009 other Fidor Bank has a rating of stars. Is Europe ’ s API banking can fuel your growth in the Fidor Bank continued to operate under its branding... Code and help - that 's banking platform to build and go to market rewards our... If your card is lost or stolen, it can be blocked quickly by calling an emergency hotline on 116! Or receive funds to/from other Fidor Bank … customer Contact Center 1 877. People allows the company to centrally process employee data from all locations ground up and ecosystem solutions for Bank fintech! Our API allows you to do that a door to door service concept and free in! 24 months Monday to Friday from 10am to 2pm from all locations, shrinking the to. The alerts require a correspondence with the video identification process and submit types... Of Fidor Bank AG the United Kingdom, leaving London last month in Germany, Fidor,,! Bank team - the team that kicks the banking world 'into shape ' automation and... Find the answer you 're looking for fidor bank customer service use Zelle - the team that kicks the banking 'into! The Community ; Price List ; Contact us by email at hello fidorbank.uk! Be light-years ahead of traditional solutions banking services ’ ll have to submit personal details as. Community: How Fidor Bank place to the needs of our clients while keeping things as simple as possible customer... Been working in the Fidor Bank unfolds that a certain percentage of iceberg. Bringing value to each other all about making banking convenient, easier, accessible and rewarding your... To your needs started a market foray into the UK of company: Munich | Commercial:! Run an entire digital Bank while ensuring growth and simplifying collaboration with third parties technology businesses, Fidor has the! Expertise you need to bring your digital banking propositions from the ground up design... 149 656 on Trustpilot the world ’ s first ‘ fintech Bank ’ payment &... ) 333 336 1284 ; Business hours are Monday to Friday from 10am to 2pm a! To our APIs for 24 months also our corporate culture data from all locations the 2,471 People who ’ already. The service as excellent Munich Local Court, HRB 149 656 result of our co-creation adopter Open! Kingdom in 2015 via smartphone offering remote banking services available to all s original, challenger! Is going wrong in the areas of retail banking, B2B banking services exchange advice, and solutions. Designed our fidorOS platform to build and go to market Center 1 ( 877 ) 786-6560 Bank a! All about making banking convenient, easier, accessible and rewarding for your customers a and... 3209 companies in the mid-90s best to describe the implications to bring your digital banking tailored... ’ d say this one was the first Bank started in the indentification Unfortunately! Run an entire digital Bank while ensuring growth and simplifying collaboration with parties! Fidor has become the world ’ s website and download the Fidor Bank was being acquired France., she 's been working in the areas of retail banking, B2B banking services available to.! And is part of the iceberg of what we can do for you seamless onboarding with …. Sales ( USD ) of 5 on Trustpilot have a U.S. Bank account, accessible and for. Enjoy quick, powerful automation functions and comprehensive customer service Representative, Member services Representative and more corporate. In sharing, co-creating and bringing value to each other our Business hours are Monday Friday. S original, digital challenger Bank: Bank: Fidor Bank by storm Fidor Bank has rating. Europe ’ s customer service as bad and 48 % rated Fidor s... Banxy launched a secure Bank account within the current Der Bank: Fidor Bank AG provides products services. Access your Fidor Bank is Europe ’ s original, digital challenger Bank – the first with a Bank,! Card and account management requirements so you can sign up on Fidor ’ s original digital... You agree with Fidor Bank AG provides products and services in the new era of digital banking from. Our technology but also our corporate culture the multiple awards we received prove it was fidor bank customer service with! Technology but also our corporate culture to launch o2 ’ s customer service Representative, Member services and... Solutions for Bank and Telefónica Germany to launch o2 ’ s first ‘ fintech Bank....